Privacy
Privacy Policy of Seno Testing Center Co., Ltd.
Effective Date: November 25, 2025
This Privacy Policy explains how Seno Testing Center Co., Ltd. (referred to as “the Company” or “We”) collects, uses, stores, and protects personal information and data provided by you when using our website pigeongene.com and our DNA testing services.
1. Our Identity and Contact Information¶
| Information Category | Details |
|---|---|
| Company Name | Seno Testing Center Co., Ltd. |
| Brand Name | SENO |
| Website Address | https://pigeongene.com |
| Registered Address | 3# Building, North Silicon Valley, Qiaodong District, Zhangjiakou City, Hebei, China |
| Email Address | martin@dnatestingexperts.com |
| Phone Number | 0086 13323237275 |
2. Types of Data We Collect and Why¶
We primarily collect two types of information: Personal Data generated from your interaction with our website, and Testing and Order Data provided when you purchase our services.
A. Website Interaction Data (Personal Information)¶
| Data Category | Purpose of Collection | Retention Period |
|---|---|---|
| Comments Data | We collect data shown in the comments form, the visitor’s IP address, and browser user agent string to aid in spam detection. | Comments and their metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. |
| User Account Information | Stores personal information (e.g., name, email) provided by users upon registration for account management. | Retained for the duration the user account is active. Users can view, edit, or delete their personal information at any time (except username). |
| Cookies | Used for saving user login information, screen display choices, and convenience when leaving comments (if “Remember Me” is selected). | Login cookies last for two days; screen options cookies last for a year; comment cookies last for one year. |
| Media Files | Images uploaded by visitors (you should avoid uploading images with embedded location data $EXIF GPS$). | Retained permanently unless the user requests deletion. |
B. Service and Testing Data (Key Information)¶
When you order our DNA testing services, we collect the following key information to fulfill the service contract:
- Order Information: Customer name, contact number, shipping address, and email address.
- DNA Sample Information: Sample source (e.g., feather, blood), sample ID, and related descriptive information.
- Testing Results: DNA extraction, amplification, sequencing, and genetic testing reports.
3. How We Use Your Data¶
We use your data strictly for the following defined purposes:
- Service Provision and Fulfillment: Processing orders, performing DNA analysis, generating, and sending reports.
- Customer Support: Responding to your inquiries, providing technical assistance, and answering questions.
- Website Functionality: Ensuring proper operation of the website, user logins, and commenting features.
- Legal Compliance: Complying with legal, regulatory, or judicial requirements.
4. Data Sharing and Disclosure¶
We are committed to protecting your data. We only share your information in the following limited circumstances:
- Third-Party Service Providers: Visitor comments may be checked through an automated spam detection service.
- Legal Requirements: Disclosure of data when required by law, court order, or governmental request.
- Business Transfer: If the company undergoes a merger, sale, or asset transfer, your data may be included as part of the transferred assets.
【Special Note Regarding DNA Testing Data】
Your DNA samples and testing results constitute highly sensitive professional data. We will not sell, rent, or share your testing results with any third-party commercial entity without your explicit written consent, except for internal processes necessary to fulfill the service.
5. Data Security and Storage¶
- We retain comments and their metadata indefinitely.
- For users who register on our website, we store the personal information they provide in their user profile.
- We take reasonable physical, electronic, and managerial steps to secure your information and prevent unauthorized access and disclosure.
- Articles on this site may include embedded content from other websites (e.g., videos, images). This embedded content behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, or embed additional third-party tracking.
6. Your Rights Over Your Data¶
If you have an account on this site or have left comments, you have the right to:
- Access Data Copy: Request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
- Request Erasure: Request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
- Edit or Modify: All users can view, edit, or delete their personal information at any time (except they cannot change their username).
7. Changes to the Privacy Policy¶
We may update this Privacy Policy from time to time. Any changes will be posted on this page and communicated by revising the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.